Western Union — Finanzas in Englewood

Reseñas de Western Union

• Antonella

  Adicional 2016.03.09

  I have been sending money from WU for 2 and half years without any difficulty but lastly I sent money to my family, those money have not reach to them due to wrong MTCN as the agent said. i have been follow up for two weeks up to date no solution. I keep talking to with different agents, and they are telling me the same things" articulate and wait for 24 hrs, other agent, wait for 48 hrs we will call you but by the end of 48 to 72 hrs no call. I called again and find other agent and they said the same things. My question if you care about your customer why this things happen and this frustrate us from your company, what if you work like police for emergency or ambulance to dial emergency number and you fail to help quick, people would have die on spot without your assistance?
• Silvana

  Adicional 2015.10.13

  HORRIBLE CUSTOMER SERVICE. LIARS.Sent money to a lifelong friend to handle a purchase for me in another state. WU tells him money was paid out to someone else! I called that day to advise they did not payout to the proper person...6 weeks later after numerous calls and getting the run around I am told, sorry, looks like we paid out the funds to a different person. They closed my refund request with a comment "unresolved"!! They repeatedly asked did I send the money to someone I knew. I did all but give them his Drivers License number! I was told I can file a fraud claim with local law enforcement.
• Romina

  Adicional 2015.06.16

  if I would have send this money for patient in hospital because the doctor refuse to treat the patient because no money, the patient would has die in hospital because of you?
• Luana

  Adicional 2015.03.08

  they canceled a transaction. left a message to call and get a new transaction number for the refund, and their system does not let you do this, nor have option to talk to anyone on the planet. internet search for phone numbers all lead back to the same voice activated system that does not work.
• Florencia

  Adicional 2014.10.11

  I am a former employee and the company does great things for the public. They do however need to lower prices to customers and develop the digital business quickly before others come in the market and steal market share.
• Emiliano

  Adicional 2014.08.15

  I have been using WU for years. Last night they charged my debit card and held the money at their HDQ. It has been almost 24 hours and I can't get my money. I have been lied to and given misinformation over and over. I guess the next call is to Englewood CO police since now they have stolen my money without reasonable explanation. no more WU for me and all others beware. seems someone is working on this now. standby for an update. Well called finally dropped without any update. I have heard I'M SORRY about 900 times but no resolution. Another very nice rep named James is working on it and has promised to call me back. 1743 standby for real update.
• Emmanuel

  Adicional 2013.07.31

  Not one claims person spoke English.